Stanowisko: User Support Engineer – German language

Our Client is an international player on payroll services, employee benefits administration and human capital management solutions for businesses sector. For his professional team he is looking for User Support Engineer – German language.

• Internal user support for HR payroll application with several modules (HCM, T&A, PEP, DBV3);
• ITIL-based Change – and Incident Management:
• Technical application support and system administration;
• Operation, maintenance and monitoring of production batch processing;
• Level-3-Support to solve incidents;
• Creation of technical documentation and (user) manuals;
• Project support for migration or implementation of new applications and technologies in compliance with ADP production standards.

• Master or bachelor in IT;
• 3 – 5 years professional experience with complex IT architecture/ applications;
• Operating systems (Windows-, Linux-Unix-server);
• Client-server-environments (e.g. Citrix, RDP);
• Network infrastructure;
• Relational database management systems (Oracle/ SQL);
• Web application server (JBoss, Tomcat, Orion);
• HTML, JAVA-Script are a plus;
• Loga client server and HCM application (incl. Otris) are a plus;
• Advanced Skills: Batch/ Shell/ SQL-Scripting(SQL, PL/SQL);
• ITIL (V3) Foundation;
• Good ability for presentation and communication;
• German fluent;
• English good;
• Project experience;
• Audit (ISO9001 and SOC1) is a plus;
• Proactivity;
• Team-minded;
• Goal- and target oriented;
• Good ability to analyze problems;
• High quality awareness;
• Service- and customer-oriented;
• Ability to work in national and international teams.

• Friendly international environment;
• Trainings and further career development;
• Attractive salary and benefits.